Last updated: October 19, 2026. Operated by Altshuler Family Holdings LLC.
Account information (name, business name, email, payment method), the marketplace account connections you authorize (through each marketplace's official OAuth flow), transaction and inventory data retrieved through those connections for the purpose of identifying reimbursement discrepancies, per-SKU cost data you upload, claim records for packets you file, and usage data (audits run, claims filed, login activity). We do not collect consumer personal data; this is a business-to-business service.
We connect through official OAuth authorization flows with scoped, read-only access where the marketplace supports it. We never ask for, receive, or store your marketplace passwords. You can revoke our access at any time through your marketplace account settings; revocation stops all auditing and packet assembly immediately.
To operate the service: audit your marketplace transaction data for reimbursement discrepancies, assemble claim packets you file, track claim status, upload your cost data to maximize claim values, and bill the contingency fee on confirmed recoveries. We may use anonymized, aggregated data to improve our services and develop new products.
We do not sell your data. We do not share your transaction data, cost data, or claim records with third parties except as needed to operate the service (hosting, payment processing, email delivery), and those providers are bound by their own confidentiality obligations. We do not share your data with competitors. Claim packets are assembled only for discrepancies you have agreed we may pursue; you file each claim yourself through the marketplace's official channel.
Data is encrypted in transit and at rest. Marketplace access tokens are stored encrypted with access limited to the systems that perform auditing and packet assembly. Access is limited to personnel who need it to operate the service.
We retain your data while your account is active. If you disconnect your marketplace account or close your account, you may request deletion of your transaction data, cost uploads, and claim records by emailing hello@getreclaimdesk.com; we will delete them within 30 days except where retention is required by law or to resolve billing disputes.
Depending on your jurisdiction, you may have rights to access, correct, or delete your personal information. Email hello@getreclaimdesk.com to exercise them.
Privacy questions: hello@getreclaimdesk.com